90-Day Money Back Guarantee
We believe in the transformative power of our products. If you don’t see results within 90 days of consistent use, you’re eligible for our 90-Day Money-Back Guarantee.
Eligibility Requirements:
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Consistent Use : To qualify, you must use the product as directed for the full 90-day period. The product must be used every day for 90 days, no skipped days.
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Progress Tracking:
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Take a clear before photo prior to starting the product.
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Take progress photos at least three times per week throughout the 90 days.
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Submitting Your Request:
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Email support@sereve.co within 95 days of your first purchase of the PureSkin Acne Program.
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Include your order number, all progress photos (including the before photo), and details about your routine and experience with the product.
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Once we review and approve your request, we will process your refund to the original payment method within 5-7 business days.
Refunds will be processed for the amount of the product only (excluding shipping and other costs).
This guarantee is only available for our PureSkin Acne Program.
Exclusions : The guarantee does not apply if the product was not used consistently, proper photo documentation is missing, or if the product was misused.
We’re here to support you on your skincare journey. If you have questions about the refund policy or the 90-Day Money-Back Guarantee, please don’t hesitate to contact us!